Frequently Ask Questions

 

How will I receive the products?

After you've made the payment, you will be able to access the member area using your email address, then from the member download page you can download all the products.

 

I have made the payment, how do I access the member area to download the files?

After you made the payment, your account is activated instantly, all you need to do is proceed to the member page and fill in your email address. (Your email address is the email address which you used at paypal to place your order, or your paypal email address.) After filling in your email address, click on verify then you will be redirect to the download page.

 

What are the format of the video files?

The videos format are in .mov, .wmv and .avi format. Note that all HD and SD videos are in .mov format. If you need to change the video format, you can easily do that by converting them to the format you want. You can use free converter software like Super to convert the videos to different format.

 

HD Videos Spec

Quality: Full HD 1080P
Width: 1 920 pixels
Height: 1 080 pixels
Display aspect ratio: 16:9

 

What is the total size of the download?

The total size for all the videos is around 26GB. Due to the large file size, you will have 6 months unlimited access to the member area where you can schedule your download anytime you want. With 6 months access to our member area, you will also receive additional advantages as we add new videos from time to time to increase the value of our products. As a registered member, you will also have access to all the new contents that will be added in the future.

* If you not able to download all products within 6 months or you have lost your purchased products, you can always easily contact us and we will reactivate your account with no additional fees.

 

What is Royalty Free License and what can I do with products that licensed under it?

Royalty Free license grants you the right to use the intellectual property unlimited of time without having to pay additional license fees in your project. Which means you have the right to use the product licensed under Royalty Free license unlimited time in any of your project. This included of commercial or personal nature.

 

Have more question? Please feel free to contact us.